Last known location
View a registered phone’s most recent reported position. Check the report time before relying on the map.
Explore family accessFamily Phone Tracking
Stay connected.
Share with care.
Phone location sharing for families, through the SimpleTrack Android app and your enabled SimpleTrack account.
FAMILY PHONE TRACKING
A little more context.
A clearer connection.
See the last known locations of registered phones you have permission to view. Check when a phone last reported and open its journey history in SimpleTrack V3.
Family tracking needs an active account with the family service enabled. Contact us to confirm access, compatible Android phones and current pricing before getting started.
SHARING THAT STAYS VISIBLEYour phone.
Your phone.
Your sharing controls.
Location reporting is started on the phone. Tracking stays visible there and can be stopped on that device.
- Registered phones linked to your account
- Access controlled by account permissions
- Last report time shown alongside location
- Journey history for authorised users
Use location sharing openly, with appropriate permission from everyone involved.
WHAT YOU CAN SEE
Keep the essentials
in view.
Journey history
Review available journey information for phones your account is authorised to access.
Open Customer LoginReporting alerts
With the required alert permissions, configure a not-reporting alert and save its notification recipients in V3.
Ask about alertsGETTING STARTED
From your phone
to your family view.
Start with your account.
Ask us to confirm that family tracking is enabled and which Android app version and installation route to use. This website does not create accounts or take payments.
Choose to share.
Sign into the SimpleTrack Android app, register the phone to the appropriate account and allow the permissions needed for location reporting. Choose Start tracking on the phone.
Check the first report.
Use Customer Login and open Family phones. Select the phone and check its last report and location. If the option is missing, contact us to check your account access.
Understand what the map is telling you.
Last known does not always mean current.
V3 marks a phone as not reporting when no update has arrived for over five minutes. It may be offline, switched off, out of signal, or sharing may have stopped. That status does not tell you why.
Phones need power, connectivity and permissions.
Location accuracy and update timing depend on the phone, signal, settings and Android background or battery restrictions. Check permissions and power settings if reports stop. This is not an emergency response service.
Keep sharing transparent.
Only set up phones and view locations you are authorised to access. Agree who can see a phone’s location and explain how sharing can be stopped. Read our app privacy and deletion information.
Can I use an iPhone?
The setup described here is for the SimpleTrack Android app. Contact us to confirm current device support before choosing a service.
Do I need a vehicle tracker?
This feature reports from a registered Android phone. Vehicle tracking uses a separate compatible GPS device; explore vehicle tracking for cars, vans and fleets.
LET’S GET YOU CONNECTED
Your family.
A clearer connection.
Talk to us about phone compatibility, account access and the right setup for your family.