Frequently asked questions
A few things
you might be wondering.
Straightforward answers to help you plan your tracking setup.
How do I get started?
Tell us about your vehicles, the features you need and any fitting requirements. We’ll confirm an appropriate device, service and quote before you order.
Can I track more than one vehicle?
SimpleTrack supports fleet enquiries as well as individual vehicle tracking. Tell us the number and types of vehicles and who needs access so we can discuss the appropriate setup.
Which tracking devices are listed?
Our existing device range includes Teltonika FMB920 and FMT100 models. Both listed models use 2G connectivity. Ask us to confirm suitability, stock and network support before ordering.
How much does tracking cost?
Current hardware prices, subscriptions, installation, VAT and connectivity inclusions are confirmed by enquiry. This website does not accept payments or start subscriptions.
Can I install a tracker myself?
The answer depends on the device, vehicle and your experience. Follow the manufacturer’s instructions and ask about professional fitting if you are unsure about the vehicle’s electrical system.
Is tracking always available?
Tracking depends on power, mobile connectivity, GNSS reception and configuration. It is not a guarantee of theft prevention or recovery.
Where do existing customers log in?
Use Customer Login to open https://v3.simpletrack.co.uk/ directly. Your account remains on the existing platform; this sales website does not ask for your password.
How do I ask for my data to be deleted?
Visit App Privacy & Deletion for details or email [email protected] with the subject SimpleTrack data deletion. Do not send your password.
LET’S GET YOU CONNECTED
Your next journey.
A clearer picture.
Tell us what you drive. We’ll help you find the right tracking setup.